Privacy Policy
Last updated: September 2026
Winskill Dolphins Swim Club ("WDSC," "we," "our," or "us") respects the privacy of our swimmers, families, members, volunteers, coaches, and website visitors.
This Privacy Policy explains what personal information we may collect, why we collect it, how we use and protect it, and the choices and rights you have regarding your information.
1. What Personal Information We Collect
Depending on how you interact with WDSC, we may collect personal information such as:
- Name and contact information
- Date of birth and age
- Parent or guardian information
- Emergency contact information
- Swimming program, group, and registration information
- Information needed to support participation in club programs and activities
- Payment and registration information
- Information provided through contact forms, emails, or other communications with the club
- Photographs and videos, where appropriate consent has been provided
- Other information reasonably needed to operate the club and provide our programs and services
We only collect information that is reasonably necessary for the purposes described in this Privacy Policy or as otherwise permitted or required by law.
2. How We Collect Personal Information
We may collect personal information directly from you when you:
- Register for a WDSC program or membership
- Complete a form or submit information through our website
- Contact the club by email or other means
- Participate in club programs, activities, events, or competitions
- Volunteer or work with the club
- Provide information on behalf of a swimmer or family member
In some circumstances, information may also be provided by a parent or legal guardian, coach, volunteer, governing organization, or service provider where reasonably necessary for club activities.
3. Why We Collect and Use Personal Information
WDSC may collect, use, and disclose personal information for purposes such as:
- Processing registrations and memberships
- Communicating with swimmers, parents, guardians, and members
- Organizing and delivering swimming programs and activities
- Managing schedules, groups, competitions, and events
- Responding to questions and requests
- Managing payments and administration
- Maintaining appropriate emergency and safety information
- Communicating important club updates and information
- Managing volunteers, coaches, and club operations
- Meeting applicable legal, insurance, safety, and organizational requirements
- Maintaining club records
- Promoting and celebrating WDSC activities, achievements, and events where appropriate consent has been provided
We will not use personal information for a new purpose that is unrelated to the purpose for which it was collected unless permitted or required by law or appropriate consent is obtained.
4. Consent
Where required by law, WDSC will obtain consent before collecting, using, or disclosing personal information.
Consent may be provided in different ways depending on the circumstances, including through registration forms, online forms, written agreements, or other appropriate methods.
You may withdraw consent for certain uses of your personal information by contacting WDSC. Please note that withdrawing consent may affect our ability to provide certain programs, services, or communications where the information is necessary for that purpose or where we are otherwise permitted or required by law to use it.
5. Photographs and Videos
WDSC may take photographs or videos during club practices, competitions, events, camps, and other activities.
Photographs and videos may be used for purposes such as:
- WDSC's website
- Social media
- Newsletters and club communications
- Promotional materials
- Celebrating swimmer and club achievements
Where consent is required, WDSC will obtain appropriate consent before using photographs or videos for these purposes.
If you have questions or concerns about the use of a particular photograph or video, please contact us.
6. Sharing Personal Information
WDSC does not sell or rent personal information.
We may share personal information when reasonably necessary to operate the club and provide programs and services. This may include sharing information with:
- Coaches and authorized club volunteers
- Swimming organizations or governing bodies where required for registration, competition, or participation
- Service providers that assist with registration, payment processing, website services, communications, or other club operations
- Emergency personnel or other appropriate individuals when necessary for health or safety
- Government or regulatory authorities where required or permitted by law
When using service providers, WDSC takes reasonable steps to ensure that personal information is handled appropriately.
7. Online Registration and Third-Party Services
WDSC may use third-party services to support registration, payments, communications, website functionality, scheduling, or other club activities.
When you use these services, your information may be collected or processed according to the privacy policies and terms of those service providers.
WDSC is not responsible for the privacy practices of third-party websites or services that are outside of our control. We encourage you to review their privacy policies before providing personal information.
8. Website Information and Cookies
When you visit the WDSC website, certain information may be collected automatically by the website or its hosting and service providers. This may include information such as your IP address, browser type, device information, and general website usage information.
This information may be used to help operate, maintain, secure, and improve the website.
The website may also use cookies or similar technologies to support website functionality and understand how visitors use the site. You can adjust your browser settings to manage cookies, although some website features may not work as intended if cookies are disabled.
9. Protecting Personal Information
WDSC takes reasonable steps to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, or disposal.
Access to personal information is limited to individuals who reasonably need the information to perform their responsibilities for the club or as otherwise permitted or required by law.
No method of storing or transmitting information can be guaranteed to be completely secure. If WDSC becomes aware of a privacy breach, we will take appropriate steps to assess and respond to the situation in accordance with applicable requirements.
10. Keeping Personal Information
WDSC keeps personal information only for as long as reasonably necessary for the purposes for which it was collected, or as needed to meet legal, insurance, accounting, administrative, or other legitimate requirements.
When personal information is no longer needed, WDSC will take reasonable steps to securely destroy, erase, or anonymize it, as appropriate.
11. Accessing or Correcting Your Personal Information
You may request access to personal information that WDSC holds about you and may ask that inaccurate or incomplete information be corrected.
To make a request, please contact our Privacy Officer using the contact information below. We may need to verify your identity before providing access to personal information.
Parents or guardians requesting information relating to a swimmer should be prepared to provide appropriate authorization where required.
12. Questions or Privacy Concerns
If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or have a concern about how your information has been handled, please contact our Privacy Officer.
Privacy Officer
Winskill Dolphins Swim Club
PO Box 1344, Station 'A'
Tsawwassen, BC V4M 3Y8
Canada
Email: join@winskilldolphins.ca
We will make reasonable efforts to respond to privacy questions and requests in a timely manner.
If you are not satisfied with how your privacy concern has been handled, you may also contact the Office of the Information and Privacy Commissioner for British Columbia (OIPC). B.C.'s PIPA provides individuals with rights concerning their personal information and provides a process for bringing privacy complaints to the Commissioner.
13. Changes to This Privacy Policy
WDSC may update this Privacy Policy from time to time to reflect changes in our practices, programs, services, or applicable privacy requirements.
The most current version will be posted on this page, along with the date it was last updated.